Privacy Policy

Privacy Policy

This privacy policy explains how MUSHMODE (the “Site” or “we”) collects, uses, and shares your personal information when you visit the Site or make a purchase.

Contact Information

If you have any questions after reading this policy, would like more information about our privacy practices, or wish to file a complaint, you can reach us via email at support@mush-mode.com

Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information." See the list below for more details on what personal information we collect and why.

Device Information

  • Purpose of collection: To properly load the Site and perform analytics on Site usage to optimize performance.

  • Source of collection: Collected automatically using cookies, log files, web beacons, tags, or pixels when you visit our Site.

  • Disclosure for a business purpose: Shared with our processor Shopify.

  • Personal information collected: Browser version, IP address, time zone, cookie information, what products or pages you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: To provide you with products or services under our contract, process your payment information, arrange for shipping, send invoices and order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you (in line with your preferences) with information or advertising relating to our products or services.

  • Source of collection: Collected directly from you.

  • Disclosure for a business purpose: Shared with our processor Shopify.

  • Personal information collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Sharing Personal Information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information in their Privacy Policy: Shopify Privacy Policy.

  • We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

Use of Personal Information

We use your personal information to provide our services to you, which includes:

  • Offering products for sale

  • Processing payments

  • Shipping and fulfilling your orders

  • Notifying you about new products, services, and offers

Legal Basis

We process your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.